Refund Policy
Rebral Learn is offered by Rebral1 (a Directed Analytics Company). We want you to feel great about your purchase, so every subscription comes with a 30-day money-back guarantee.
1. 30-day money-back guarantee
If you're not happy with Rebral Learn, you can request a full refund within 30 days of your first paid subscription charge. When you start with a free trial, the 30-day window begins with the first paid charge after the trial—not the day you start the trial. This applies to monthly and annual subscriptions.
2. Free trials
Your free trial costs nothing. You can cancel any time before the trial ends and you won't be charged.
3. How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order using the email you paid with, or reply to your order receipt. You can also email support@rebral1.ai and we'll help.
4. Cancelling your subscription
You can cancel at any time through paddle.net or by contacting us. After you cancel, you keep access until the end of the period you've paid for, and you won't be charged again.
5. Who sells your subscription
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. See Paddle's Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms.
6. Contact
For questions or concerns about refunds, please contact us at support@rebral1.ai.